Info-circled Info-circled

New look, same great service. This is the website for the service previously known as VVED. It looks different, but the service remains the same. If you have any issues registering, call Admin for help on 9485 9070.

Video call with emergency doctors and nurses

Video Icon

Free, 24/7

Doctor Icon

Video call from anywhere in Victoria

Time Icon

When you need urgent care and can’t wait to see your usual doctor

Image of Victorian Emergency Department patients: a woman holds her child who appears to be unwell.

Start the process:

I need urgent care now

Log in, register or pre-register for yourself or someone else at home

My patient needs urgent care now

For providers such as Ambulance, Urgent Care and Aged Care

Submit referrals and access healthcare worker support

If you have a life-threatening emergency, please call Triple Zero (000) immediately

Chat Chat General enquiries

For general enquiries, feedback, technical support, media enquiries and job opportunities.

Governance & Tools

Freedom of Information

Sitemap

interpreter

Do you prefer to speak in your own language? Ask for a free interpreter when you register.

We acknowledge the Traditional Custodians of the various lands on which we operate. We pay our respects to Elders past and present, and recognise and celebrate the diversity of Aboriginal peoples and their ongoing cultures and connections to the lands and waters of Victoria.

The Virtual Emergency Department is operated by Northern Health and supported by the Victorian Government.