Ready to begin? Log in or register to enter the virtual waiting room:
This form is for non-clinical, administrative and general enquiries only. If you are experiencing a life-threatening medical emergency, please call Triple Zero (000) immediately.
Do you have a question about the Virtual Emergency Department service? Please contact us via the form below.
Note: the form below does not lead to medical assistance. To speak to our medical staff, click get urgent care now above.
Contact details below are for non-clinical, technical support only. If you are experiencing a life-threatening medical emergency, please call Triple Zero (000) immediately.
If you are having trouble loading the online registration form, connecting to your video consultation room, or you are experiencing technical system issues:
Patient feedback
If you used the service and would like to provide feedback, visit the Northern Health feedback page.
Healthcare worker feedback
For healthcare workers looking to submit clinical feedback, log a transition-of-care query or address quality improvement regarding a recent patient interaction:
For media enquiries please contact the Northern Health Public Affairs team:
We do not accept job applications or employment queries via email or our general contact form. To view current clinical and administrative vacancies please visit the official Northern Health Careers Portal.
Reviewed 13 July 2026